More about this item
This listing is for a set of 2 German Porcelain pieces. There is a small tray/dish and a trinket box with a removable cover. They both are glossy white with colorful flowers on them. The bottom has a label from the Metropolitan Museum of Art (NYC), and from "Reuter Porzellan, Germany." The box is 1 inch heigh, 2 5/8 inches in diameter on the bottom and 2 3/4 inches in diameter at the top. The dish is 3/4 inches in height, and 4 1/4 inches x 3 1/4 inches.
P.8.27.09.B SB CL 1302 ID95 AG
ABOUT CONDITION OF THE ITEM FOR SALE
Our elves are highly trained to inspect for damage of any type. If there are cracks, chips, or any other flaw, we
DOCUMENT IT in photos AND/OR text. Additionally, there is a final inspection just prior to shipment, to ensure that no
damage happened between the warehouse and the packing/shipping workbench. If we find any anomalies, you will receive
an email just prior to shipment. Otherwise, you can assume that if we make NO mention of cracks, chips, flaws or other
damage, then there is none, and there is no need to ask an additional question about it.
There may be dirt or soil on the item in the photo if the item is used. We do our best to clean up used items prior to
shipment. Used items often show wear, and you can expect a rudimentary cleaning of your item, but we do not promise that
used items will be spotless, or to an extreme level of restoration prior to shipment.
ABOUT HANDLING and SHIPPING TIME
says this on their website about shipping and handling charges:
“How reasonable were the shipping and handling charges?
• Remember that sellers may charge for the cost of the actual packaging materials, along with a
reasonable handling fee to cover the seller’s time and direct costs associated with shipping.
• Keep in mind that for international transactions, buyers can be expected to pay duties, taxes, and
customs clearance fees as required by country laws. If the seller offered free shipping, you'll see a note
indicating a 5-star rating is appropriate.”
We charge a $3.00 handling fee when necessary, which we have found to cover most of our packages.
Occasionally when we have an oversized package that requires more handling , additional bubble wrap and
protective materials, or when we have to purchase oversized boxes and packaging for something that could take
up to an hour to prepare for safe shipping, we may charge a higher handling fee. For most of those exceptional
packages we don't charge over $5.00. We do our very best to keep our costs reasonable. We know there are
people who might try to take advantage of you – but please be assured that we work hard every day to ship the
safest, fastest and least expensive way possible. When we receive a request to reduce our shipping fees, this is
requesting that we absorb the actual expenses somewhere else. Much of the proceeds from the sale of our items
is returned to the owners of the items, after that, we pay our student and underemployed working staff and the
cost of doing business – including and PayPal fees (which can add up to 15 to 21% of the total amount you
paid including the shipping and does not include the separate monthly fees charges sellers for the privilege
of selling on their site). For lower priced items, the margins remaining are equally very small.
We publish a 5 day handling time for shipping our packages – we maintain a very large shipping queue, and
work on a first in first out system. We often have 50 to 60 packages and buyers waiting for their packages
ahead of yours. We prepare each item for shipping carefully, and won't rush to get the job done if it means
sacrificing the safe and secure shipment of your, or anyone's, item. If you have a need for us to rush your
shipment, please let us know – otherwise your item will be in the queue as we normally handle all packages.
ABOUT SHIPPING CHARGES
We do not make up the shipping charges. We use the shipping calculator tool. This tool accepts our entries
for the package – the weight and package dimensions, the carrier options – and looks at your zip code to
calculate the shipping prices. The price you see on the screen includes our handling fee as part of that rate. If the
shipping charge looked high, it is because that is what the carrier is charging. Shipping prices have continued to
rise, just as the cost of fuel has risen dramatically. We have no control over the accuracy of the shipping
calculator tool itself – we use the tool because insists it is a best practice to do so. If you believe it may be
inaccurate, please do communicate your dissatisfaction about the tool with directly, as we have no control
in that area. For global packages – tells us that we LOSE seller protection if we ship via USPS First Class.
We know this service costs you less. But we have also seen a large number of USPS First Class packages go
missing. If you ask us to change from a USPS Priority class of service to a First Class service, we will ask you
to assume the risk of loss, because gives sellers no seller protection for the service.
You have the power to help support businesses, and you also have the power to have an business
suspended, based on your feedback.
that you have done that, and so we have no way to know what, if anything went wrong for you, so that we might
resolve the issue. We'd prefer to break through the secrecy and work things out with you directly – the old
fashioned way – the way our grandparents conducted business in their day.
We kindly ask that if you find something not to your satisfaction, that you give us the opportunity to correct it
PRIOR to leaving us a harmful feedback, which could then lead to the unmentionable for our staff and student
elves.... We don't want anyone to be unhappy, so please tell us if something goes wrong! We are human too!
(those of us who aren't elves....)
Our business is our sole income – it is what several families in our community depend upon. We do this work in
support of several non-profit organizations, and all our item owners and constituents depend upon us for the
work we do here.
Kindly consider that a lower 1 or 2 rating represents a very high percentage when we do not receive
positive feedback from all our happy buyers. Most of our customers are so busy, they forget to leave
feedback, and we don't mind that at all – as long as everyone is happy. We get busy too! If you find
you absolutely must have feedback left, please write and let us know. rules do NOT REQUIRE
that anyone actually leave feedback. Sellers can ONLY leave positive feedback for buyers - so people
feedback or not.
Please help us to help you, and email or call us if something does not meet your expectations – FIRST - before
leaving a low star rating, OR negative feedback. Thanks.
-----)--@ YOU MIGHT LIKE TO KNOW HOW WE ARE HELPING THE PLANET @--(----
We accept recycled packing materials from our community – peanuts, styrofoam, boxes, newspaper, bubble wrap
– of any shape and size – for use in our business – to help keep these items out of landfills. We hope you will
recycle the materials at your end. Check freecycle to give these materials away – there are people who will pick
them up at your door. We reach out to businesses in our community to recycle their packing items . We collect
shredded paper from our local print shops also. Whenever possible, we shop local, and encourage others to do
the same. We use much of the earth friendly materials we receive to do natural composting and organic
gardening right here at ElvenRidge to foster and teach sustainability.
WE ARE A GREEN BOUTIQUE – KEEPING ITEMS OUT OF LANDFILLS EVERY DAY!!!
We are a community based seller, helping students and underemployed earn and learn.
On May-03-11 at 10:47:45 PDT, seller added the following information: